BatteryBoss Shipping Policy
1. Introduction
At BatteryBoss, we strive to provide our customers with reliable and efficient shipping services. This shipping policy outlines the terms and conditions that govern the delivery of products purchased from our website.
2. Shipping Destinations
We ship our products to addresses within India. We currently do not offer international shipping.
3. Processing Time
- Order Processing: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
- Dispatch Time: We aim to dispatch all orders within 2-3 business days after processing. You will receive a notification once your order has been dispatched.
4. Shipping Methods and Delivery Times
We offer several shipping methods to meet your needs. The delivery time depends on your location and the shipping method chosen at checkout:
- Standard Shipping: Delivery within 5-7 business days.
- Express Shipping: Delivery within 2-3 business days.
- Same-Day Delivery: Available for select locations. Orders must be placed before 12 PM to qualify.
Please note that delivery times are estimated and may vary due to unforeseen circumstances such as weather conditions, carrier delays, or other factors beyond our control.
5. Shipping Charges
Shipping charges are calculated based on the weight and dimensions of the package, the shipping method selected, and the destination. The total shipping cost will be displayed at checkout before you complete your purchase.
6. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier’s website.
7. Delivery Issues
- Delayed or Lost Shipments: If your order is delayed or lost, please contact our customer service team at batteryboss.store@gmail.com or call us at 9146222005. We will work with the carrier to resolve the issue as quickly as possible.
- Incorrect Address: Ensure that you provide the correct shipping address at checkout. BatteryBoss is not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned to us due to an incorrect address, additional shipping charges may apply to resend the order.
8. Damaged or Missing Items
- Damaged Items: If your order arrives damaged, please contact us immediately at batteryboss.store@gmail.com with photos of the damaged packaging and products. We will arrange for a replacement or refund as appropriate.
- Missing Items: If any items are missing from your order, please contact us at batteryboss.store@gmail.com or call us at 9146222005 within 48 hours of receiving your order.
9. Returns and Exchanges
Our returns and exchanges policy is outlined separately. Please refer to our Returns & Cancellation Policy for detailed information.
10. Contact Information
For any questions or concerns regarding our shipping policy, please contact our customer service team:
- Phone Number: 9146222005
- WhatsApp Number: 9146222005
- Email: batteryboss.store@gmail.com
- Business Address: Gupta Complex, Shop No. 3, Awhalwadi Road, Satyanaryan Park, Opp Nayara Petrol Pump, Wagoli, Pune 412207
Thank you for choosing BatteryBoss. We appreciate your business and are committed to providing you with the best possible service.
